How do I order coffee from Cravens? Just go to our order form, and tell us what you'd like. Can I get Cravens coffee at work? We have an office coffee program in the Spokane area through Coffee Systems. You can reach them at 1-509-927-2727 or coffeesystems.com. Where do you ship? Our shipping area is limited to Planet Earth; if you need to send something outside the U.S., just call us to make arrangements. Our phone number is at the bottom of this page. Do you have holiday gift packages? Absolutely. Take a look at the specialty items section in our Coffee Shop. What if I'm dissatisfied with my purchase? We'll replace or refund the cost of any product. (But we don't really think we'll have to. We're pretty sure you'll like our stuff.) How do I contact you? Our phone number is at the bottom of this page, or you can e-mail us at info@cravenscoffee.com. Do you sell your coffee wholesale? We have an extensive wholesale account program all over the West. Contact us for more information. Can you help me brew a great cup of coffee? We've listed some helpful hints in Brewing the Perfect Cup. Why are you so passionate about coffee? At the risk of sounding a little corny, we just think it's a special product. We love the way it smells. We love the authenticity and earthiness of the small coffee farms in the remote villages where we buy our beans. We love how people treat coffee as a little present, a moment of respite in the day. Is there really a Simon? Yes. He had his first cup of coffee with his grandmother, Mildred Craven. But it wasn't until he met a girl named Becky and followed her to Seattle that he really got caught up in coffee. If you've ever been to Seattle, you know what that's like. Who are Benjamin and Adam? How did they get blends named after them? They are Simon and Becky's kids, and the blends reflect their personalities. Benjamin's Blend is bright and lively; Adam's Northwest Blend is rugged and bold. (If you want a blend named after you, maybe you could get Simon and Becky to adopt you.) What is organic coffee? Organic coffee is grown without synthetic fertilizers, herbicides, or insecticides. To be certified organic, a farm must be chemical-free for three years. What does "shade grown" mean? Shade growing provides habitat for a rich diversity of species by cultivating a canopy of indigenous trees above the coffee plants. Where is the most remote place you've ever traveled to find coffee beans? In 1999, I finally made it to an organic farm in the Pluma region of Mexico. I say "finally" because the operation had been abandoned for six years and inaccessible for nine months after that thanks to Hurricane Pauline. Not to mention the flight from Mexico City to Oaxaca and the six hour drive from there. But the full-bodied, old-growth coffee and the view were worth the effort. I recommend both. Can I get a cup of coffee? Yes. Privacy Statement  |  How to Order  |  Wholesale Accounts  |  Comments 1-800-214 BEAN  |  Fax: 1-509-482-5775  |  Hours: 8:00am-5:00pm M-F PST Copyright 2000-2008 Cravens Coffee Company. All rights reserved.